Welcome to the Service Desk System

In order to streamline support requests and better serve you, we utilize a Service Desk System. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. Login is required to submit a ticket.

If you do not have an user account or have trouble logging in your account, please submit your request here : https://www4.hksyu.edu/csc/it-support/contact/